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Privacy policy

MetaCaffè Privacy Policy

Version 1.2
This page was last modified on [22.05.2018].

About our privacy policy:

MetaCaffè cares a lot about your privacy. We therefore only process data that we need for (the
improve) our services and handle with care the information we hold about you and your use of our
services have collected. We never make your data available for commercial purposes to
third parties.
This privacy policy applies to the use of the website and the services provided by
MetaCaffè. The effective date for the validity of these conditions is 22/05/2018, with the publication of a
new version expires the validity of all previous versions. This privacy policy describes what information about you
collected by us, what this data is used for and with whom and under what conditions these
data may be shared with third parties. We will also explain to you how we can share your data.
storage and how we protect your data against misuse and what rights you have with respect to the data you have
personal data provided to us.
If you have any questions about our privacy policy, please contact our contact person for privacy matters, you
You will find the contact details at the end of our privacy policy.

 

About the data processing

Below you can read how we process your data, where we store them (or have them stored), which data we use, and how we use them.
security techniques we use and for whom the data is transparent.

Webshop software: LightSpeed

Our webshop is developed with software from Lightspeed. Personal data that you provide on behalf of our
services made available to us, are shared with this party. Lightspeed has access to your
data to offer us (technical) support, they will never use your data for any other purpose.
On the basis of the agreement we have concluded with them, Lightspeed is obligated to provide appropriate
take security measures. These security measures consist of the application of SSL encryption and
a strong password policy. Lightspeed uses cookies to collect technical information with
with respect to your use of the software, no personal data is collected and/or stored.
Lightspeed reserves the right to share collected data within its own group of companies in order to share the
further improve services.

Gmail
We use the services of Gmail for our regular business e-mail traffic. This party has appropriate
technical and organizational measures taken to prevent misuse, loss and corruption of your and our data
as much as possible. Gmail does not have access to our inbox and we handle all our e-mail traffic.
confidential.


Payment processors: Mollie

For the processing of (part of) the payments in our webshop we use the platform of
Mollie. Mollie processes your name, address and place of residence data and your payment data such as your bank account or
credit card number. Mollie has taken appropriate technical and organizational measures to protect your
to protect personal data. Mollie reserves the right to use your data to protect the
to further improve the service and, as part of this, to share (anonymized) data with third parties. All
The above guarantees with regard to the protection of your personal data are also from
application to the parts of Mollie's services for which they engage third parties. Mollie saves your
data no longer than permitted by law.

Reviews WebshopKeur
We collect reviews through the platform of WebwinkelKeur. If you leave a review through WebwinkelKeur then you are
you are required to provide a name and email address. WebwinkelKeur shares this information with us, so that we can provide the
You can link review to your order. WebwinkelKeur also publishes your name on its own website. In
In some cases WebwinkelKeur may contact you to provide an explanation of your review. In the
In case we invite you to leave a review we will share your name and email address with WebwinkelKeur. They
use this data for the sole purpose of inviting you to leave a review. WebshopKeur has
appropriate technical and organizational measures to protect your personal data.
WebwinkelKeur reserves the right to use third parties for the provision of the service.
Switch, we have given permission to WebwinkelKeur. All above mentioned guarantees with
with regard to the protection of your personal data also apply to the parts of the
services for which WebwinkelKeur engages third parties.
Shipping and logistics

PostNL|DPD|UPS
If you place an order with us it is our job to have your package delivered to you. We make use of the
services of PostNL|DPD|UPS for the execution of deliveries. To do so, it is necessary that we have your name, address and
Share residence data with PostNL|DPD|UPS. PostNL|DPD|UPS uses these data only for the purpose of executing the
agreement. In the event that PostNL engages subcontractors, PostNL|DPD|UPS will also provide your details to these parties.
at your disposal.

CASH
For our administration and bookkeeping we use the services of
CASH. We will share your name, address and place of residence details and details regarding your order. This
data is used to administer sales invoices. For our record keeping
and accounting, we use the services of CASH. We share your name, address and
residence details and details regarding your order. These data will be used for the
Administration of sales invoices. Your personal data will be sent and stored in a protected manner.
CASH is bound to secrecy and will treat your data confidentially. CASH uses your
personal data for purposes other than those described above.

External sales channels

Purpose of data processing

General purpose of processing

We use your data exclusively for the purpose of providing our services. This means that the purpose of the
processing is always directly related to the order you provide. We do not use your data for
(targeted) marketing. If you share data with us and we use this data to - other than at your request -
to contact you at a later time, we ask for your explicit permission. Your data will be
not shared with third parties, other than to comply with accounting and other administrative obligations.
These third parties are all bound to secrecy pursuant to the agreement between them and us or an oath.
or legal obligation.

Automatically collected data
Data collected automatically by our website are processed for the purpose of providing our services
further improve. These data (e.g. your IP address, web browser and operating system) are not
personal data.

Cooperation in tax and criminal investigations
Where appropriate, MetaCaffè may be required by law to share
your data in connection with tax or criminal investigation by the government. In such a case we are
forced to share your data, but we will, within the possibilities offered to us by law, oppose it
resist.

Storage periods
We keep your data as long as you are our client. This means that we will keep your customer profile until you indicate
that you no longer wish to use our services. If you indicate this to us, we will also take this into account.
as a forgetful request. Pursuant to applicable administrative obligations, we must submit invoices with your
(personal) data, we will keep this data for as long as the applicable period of time.
Employees, however, no longer have access to your client profile and documents that we have obtained as a result of your
commissioned.

Your rights
On the basis of the applicable Dutch and European legislation, you, as a person involved, have certain rights with regard to
regarding the personal data processed by us or on our behalf. We explain below which
rights these are and how you can invoke these rights.
In principle, to prevent misuse, we only send copies and copies of your data to your already with us.
known email address. In the event that you wish to send the data to another e-mail address or, for example, by post to
received, we will ask you to identify yourself. We keep a record of completed requests, including
In the event of a forgetting request, we administer anonymized data. All statements and copies of
You will receive data in the machine-readable data format that we use within our systems.
You have the right at all times to lodge a complaint with the Personal Data Authority if you suspect that we have
use your personal data in a wrong way.

Right of inspection
You have the right at all times to use the data that we process (or have processed) and that relate to your person or for that purpose
be traceable, to be seen. You can make a request to that effect to our contact person for privacy matters. U
will receive a response to your request within 30 days. If your request is granted we will send you a reply to the
known e-mail address a copy of all data with an overview of the processors that hold this data
with the category under which we have stored this data.

Right of rectification
You have the right at all times to use the data that we process (or have processed) and that relate to your person or for that purpose
be traceable, adjustable. You can make a request to that effect to our contact person for
privacy matters. You will receive a response to your request within 30 days. If your request is granted we will send you
You will receive a confirmation that the data has been adjusted at the e-mail address we have on file.
Right to restrict processing
You always have the right to have the data that we process (or have processed) relating to your person or for that purpose
be traceable, limitable. You can make a request to that effect to our contact person for privacy matters.
You will then receive a response to your request within 30 days. If your request is granted, we will send you an email at the following address
our known email address a confirmation that the data until you lift the restriction will no longer be processed.

Right to transferability
You have the right at all times to use the data that we process (or have processed) and that relate to your person or for that purpose
be traceable, to be performed by another party. You can make a request to that effect to our
contact person for privacy matters. You will receive a response to your request within 30 days. If your request is
we will send you copies or copies of all data about you that we have about you to the e-mail address we have on file.
or have been processed on our behalf by other processors or third parties. In all probability
in such a case, we can no longer continue the service because the secure linking of
data files than can no longer be guaranteed.

Right of objection and other rights
If applicable, you have the right to object to the processing of your personal data by or
by order of MetaCaffè. If you object, we will immediately stop the data processing pending
of handling your objection. Is your objection well-founded that we will provide copies and/or copies of data that
we make processing available to you (or have processing made available to you) and then stop processing permanently.
You also have the right not to be subjected to automated individual decision making or profiling.
subject. We do not process your data in such a way that this law applies. In your opinion
If this is the case, please contact our contact person for privacy matters.

Cookies

Google Analytics
Through our website, cookies are placed by the U.S. company Google, as part of the "Analytics" service. We
Use this service to track and get reports on how visitors use the website. This
Processor may be required under applicable laws and regulations to provide access to these data. We
Google is not allowed to use the obtained analytics information for other Google services.

Third party cookies
In the event that third party software solutions use cookies, this is stated in this document.
privacy statement.

Changes to the privacy policy
We reserve the right to change our privacy policy at any time. However, on this page you will always find the most
recent version. If the new privacy policy affects the way in which we already collect data with
We will inform you by e-mail.

Contact details
MetaCaffè - Willy den Oudenstraat 31
3056AD Rotterdam
The Netherlands
+31654268418
[email protected]

 

 

 

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